Your data, looked after

Privacy Policy

How Mick Letts, trading as Letts Go Driving With Mick, collects, uses and protects your personal information when you get in touch, take lessons or use this website.

Last updated: [17/10/2026]

At a glance

Never sold

Your information is never sold or rented to anyone.

Only what's needed

Just enough to answer you, arrange lessons and run the business.

Your choice on photos

Pass photos are only shared with your permission, and you can change your mind.

You're in control

Ask to see, correct or delete your data at any time.

1. Who I am

This website and the driving lessons it describes are run by Mick Letts, trading as Letts Go Driving With Mick (“I”, “me”). For the purposes of UK data protection law (the UK GDPR and the Data Protection Act 2018), I am the data controller of the personal information described in this policy.

I also work with RED Driver Training. If you book your lessons through RED, RED will also handle some of your information under its own privacy notice.

2. Information I collect

Information you give me

  • Contact details: your name, email address, phone number and postcode or pick-up address.
  • Enquiry and lesson details: your driving experience, availability, the type of lessons you want, lesson bookings, progress notes and test dates.
  • Driving licence details: your provisional licence information, so I can check you are entitled to drive on public roads.
  • Health information you choose to tell me: for example a condition or eyesight need that affects your driving. I only use this to keep lessons safe and suitable for you.
  • Payment records: what you paid, when and how. I do not keep full card details.
  • Messages: anything you send me by the website form, email, phone, text or WhatsApp.
  • Photos and testimonials: only if you agree, for example a pass photo or review shared on this website or social media.

Information collected when you use this website

  • Limited technical information such as your IP address, browser type and the pages you visit, used to keep the site secure and working properly.
  • Cookie information, explained in section 9.

The lesson price builder, quiz and postcode checker work in your browser. Nothing you enter into them is sent to me unless you choose to send it, for example by pressing a WhatsApp or Send button.

3. How I use your information and why

The law says I must have a valid reason, called a lawful basis, for each way I use your information:

What I use it forLawful basis
Answering your enquiry and discussing lessonsSteps before a contract at your request, and legitimate interests (responding to people who contact me)
Arranging, giving and managing your lessons, including test preparationContract
Checking your provisional licenceLegal obligation, and contract
Using health information you tell me to keep lessons safeYour explicit consent (special category data), which you can withdraw at any time
Taking payments and keeping business and tax recordsContract, and legal obligation
Contacting existing pupils about lessons, changes or cancellationsContract
Sharing pass photos or testimonialsYour consent, which you can withdraw at any time
Keeping this website secure and workingLegitimate interests
Dealing with complaints, insurance or legal claimsLegitimate interests, and legal obligation

I do not use your information for automated decision-making or profiling, and I will not send you marketing messages unless you have asked me to.

4. Who I share it with

I never sell or rent your information. I only share it where needed to run the business, and only what each organisation needs:

  • Service providers: my website host HOSTINGER, email provider HOSTINGER, phone network and WhatsApp (Meta), who handle data for me to provide their services.
  • The DVSA: when booking or managing a driving test on your behalf.
  • RED Driver Training: where your lessons are booked or managed through RED.
  • My bank, payment provider and accountant: to process payments and keep accounts.
  • My insurer: if there is an incident or claim.
  • Google and Facebook: if you use an embedded Google Map or follow a link to Facebook, they may collect information under their own privacy policies.
  • The police, courts or regulators: only when the law requires it.

5. Transfers outside the UK

Some providers, such as WhatsApp (Meta) and Google, may process data outside the UK, including in the USA. Where this happens, it is protected by safeguards recognised under UK law, such as adequacy regulations (including the UK Extension to the EU–US Data Privacy Framework) or the UK International Data Transfer Agreement. You can ask me for more details.

6. How long I keep it

InformationHow long
Enquiries that don’t lead to lessons12 months after our last contact
Pupil records (contact details, lesson notes, licence checks)6 years after your last lesson, in case of legal or insurance claims
Payment and tax recordsAt least 5 years after the 31 January Self Assessment deadline for that tax year, as HMRC requires
Health informationDeleted when you stop taking lessons, or sooner if you ask
Photos and testimonialsUntil you withdraw your consent
WhatsApp and text messages

12 MONTHSafter pupils last lesson/contact.

When information is no longer needed it is securely deleted or destroyed.

7. Keeping it safe

I take sensible steps to protect your information, including password-protected and up-to-date devices and accounts, a secure (HTTPS) website, and only keeping what I need. Paper records, if any, are stored securely. No system is completely secure, but if a breach affecting your rights happens I will deal with it as the law requires, including telling you and the ICO where necessary.

8. Learners under 18

You can start driving lessons at 17, so some pupils are under 18. Their information is handled in the same careful way. A parent or guardian may contact me or pay for lessons on a learner’s behalf, in which case I will also hold their contact details. Pass photos of under-18s are only shared with their permission.

9. Cookies

Cookies are small files stored on your device. This website uses:

  • Strictly necessary cookies that make the site work and keep it secure. These don’t need your consent.
  • Optional cookies, such as analytics or embedded Google Maps. These are only set after you agree using the cookie banner, and you can change your choice at any time.

You can also block or delete cookies in your browser settings.

10. Your rights

Under UK data protection law you have the right to:

Access
Get a copy of your information
Rectification
Correct anything wrong or incomplete
Erasure
Ask for it to be deleted, in certain cases
Restriction
Limit how it is used, in certain cases
Portability
Receive it in a usable format
Objection
Object to use based on legitimate interests
Withdraw consent
At any time, where consent is the basis
Automated decisions
Not to be subject to them (none are used)

To use any of these rights, email info@lettsgodrivingwithmick.co.uk or call 07365 265236. It’s free, and I will reply within one month. I may need to confirm your identity first.

11. Complaints

If you’re unhappy with how your information has been handled, please tell me first so I can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator:

  • Website: ico.org.uk/make-a-complaint
  • Helpline: 0303 123 1113
  • Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

12. Changes to this policy

I may update this policy from time to time, for example if the way I run lessons or this website changes. The latest version will always be on this page, with the date it was last updated at the top. If a change significantly affects how I use your information, I will let current pupils know.

Questions about your data?

Mick is happy to help.

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